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Ubuntu 18.04 with Apogee ONE audio interface, Sound and PulseAudio show the ONEv2 Analog Stereo is flashing each second but cannot select it


Question

The Apogee ONEv2 cannot be selected as a Sound device, as its entry flashes instead of being steady.

Can anyone help or provide any suggestions? Using Ubuntu 18.04, alsa driver k4.15.0-112-generic

dmesg -H -w yields:

[  +0.287297] usb 1-5: new high-speed USB device number 24 using xhci_hcd
[  +0.184968] usb 1-5: New USB device found, idVendor=0c60, idProduct=0017
[  +0.000004] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  +0.000002] usb 1-5: Product: ONEv2
[  +0.000002] usb 1-5: Manufacturer: Apogee
[  +0.000002] usb 1-5: SerialNumber: ..........
[  +0.132961] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xa00, type = 4
[  +0.000007] usb 1-5: 10:0: cannot get min/max values for control 2 (id 10)
[  +0.005983] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xc00, type = 4
[  +0.000006] usb 1-5: 12:0: cannot get min/max values for control 2 (id 12)
[  +0.006034] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000006] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.135036] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000008] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.001990] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.020976] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000009] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.002008] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.021976] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000005] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.002057] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.065944] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000007] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.002012] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.061997] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000007] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.002006] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.024028] usb 1-5: cannot get ctl value: req = 0x83, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.000009] usb 1-5: 14:0: cannot get min/max values for control 2 (id 14)
[  +0.002019] usb 1-5: cannot get ctl value: req = 0x81, wValue = 0x200, wIndex = 0xe00, type = 4
[  +0.243927] usb 1-5: USB disconnect, device number 24

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Thanks Shahriar, I checked and the device was recognized in Windows, but the driver wasn't installed on the system so it didn't work. I found out that the ApogeeONE driver is included in the company's softwre which is only written for W10 and Mac. It is NOT USB 2.0 compliant, so it does not work with Linux (unless someone writes a driver). So the post by someone in 2009 saying that it worked does not apply at this time.
Audio interfaces that are USB 2.0 compliant, such as Scarlett, Komplete6 and others, are USB 2.0 compliant and work when plugged in since the drivers are included in the Linux kernels. This site lists some audio devices that definitely work with Linux. (It could use updating.) https://wiki.linuxaudio.org/wiki/hardware_support

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